Send WhatsApp notifications to your customers seamlessly through the Booknify Appointment Booking System

With Booknify’s WhatsApp Notification system, you can instantly update customers on appointment details as they book, enhancing communication and service quality.

WhatsApp notifications are fully customizable to fit your business needs. For example, if you have multiple staff members at different locations, you can configure notifications to reach both clients and the specific staff members involved. Booknify’s WhatsApp settings provide the flexibility to ensure timely and relevant updates, strengthening connections with clients and keeping your team informed.

Automatically send WhatsApp notifications to customers and staff when a new appointment is booked, keeping everyone informed from the start

You can set up a predefined WhatsApp message to be sent when a customer makes a reservation, keeping you informed of all bookings in real-time.

Automatically send WhatsApp notifications to customers and staff when an appointment is rescheduled, ensuring everyone is promptly updated on any changes

Notifications are sent to both your and the customer’s phone numbers whenever a client or staff member changes the appointment date through the client panel or staff admin panel. This ensures that all parties are promptly informed of any changes made through Booknify.

Automatically send WhatsApp notifications to customers and staff when an appointment is canceled or its status changes, keeping everyone informed in real-time

You’ll receive a WhatsApp notification whenever a client changes the status of an appointment or cancels it through the client panel. Similarly, any status changes made through the admin panel will notify the relevant individuals. You can also configure notifications using filters based on the previous and current status of the appointment. For example, if a client cancels an approved appointment, a notification will automatically be sent to the appropriate parties.

Automatically send WhatsApp reminders N minutes before the appointment, helping clients and staff stay prepared and on time

With flexible configuration options, you can set up WhatsApp reminders to be sent at customized intervals. For instance, schedule a WhatsApp notification to reach the customer 1 hour before the appointment starts, ensuring they’re prepared and on time.

Automatically send WhatsApp notifications N minutes after the appointment, allowing you to follow up with clients and gather feedback effectively

After the appointment, you can automatically send WhatsApp notifications to specified contacts, allowing you to request feedback on the client’s experience and enhance the quality of your service.

Automatically send WhatsApp notifications when a new customer profile is created, keeping your team updated on new client sign-ups

You can configure notifications to be sent whenever a new customer profile is created. If a customer books an appointment for the first time, a random password is generated and included in the notification, granting them access to their account. This feature can be enabled in the settings for a seamless first-time setup experience.